FAQs
How do I find a Country Estate Dealer and/or Installer?
Both Country Estate Products and you must rely on a Country Estate Authorized Independent dealer/installer to guarantee his workmanship. Country Estate Products can be no better than the quality of the work that goes into the installation. In each area, Country Estate Products attempts to find the very best independent, professional dealer/installer to represent us.
A dealer/installer can be no better than your willingness to express your expectations. Put them in writing and make them a part of your contract. Choose a product and/or style that will meet your expectations. Ideally, your Authorized Independent Country Estate dealer/installer is someone you know or who has installed successfully for someone you know. If this is not the case, we suggest the following:
- Confirm the name of your Authorized Independent Country Estate dealer/installer by calling 800-445-2887. Home improvement impostors prey on those unwilling to do their homework.
- The Country Estate warranty is not valid unless the entire installation consists of Country Estate Products. When registering your warranty, the installer must attest that he has not mixed products from other manufacturers.
- Ask for references. Check with the Better Business Bureau.
- Before purchasing, call 800-445-2887 for a free Country Estate Planning and Installation Guide. Or Download now. Study it, specify that your Country Estate Products be installed as recommended. Remember, however, that the Installation Guide provides for regional differences.
- Before purchasing, discuss building codes, building permits, location of underground utilities, property lines and the exact location of your new fence. Determine who is responsible for each item. When the job is complete, register your warranty by submitting the official warranty card provided to you by your dealer.
- Do not assume the lowest price or the warranty with the longest time period is the best value.
- Anticipate the need for a down payment at the time you place your order. Depending on the size of the project, the dealer may require progress payments. Do not pay in full until the project is complete.
- Work with a contract or purchase order. These common sense procedures will help assure a troublefree installation.
